Privacy Statement
Last modified: 23-3-2025
Principles
- The terms used in this privacy statement and defined in the General Data Protection Regulation (GDPR) have the meaning assigned to them in the GDPR Act.
- We use personal data solely for the purposes described in this privacy statement (basis). This is lawful and transparent.
- We use clear and concise language in our privacy statement and avoid hiding information. We are also transparent about what data we process and how we do so. This is clearly defined and transparent.
- We only process the personal data we truly need. That's data minimization.
- We're happy to work with you to ensure the data we process is always correct and up-to-date. This is the accuracy of the data.
- We do not retain your data longer than necessary to achieve the purposes for which your data is collected. This is the retention period.
- We never share personal data with other parties, within or outside the EU, without valid reason. We also ensure robust security of personal data by implementing numerous technical and organizational measures. When we share your personal data with third parties, we explicitly indicate this. Vereniging van Nederlandse Koel- en Vrieshuizen
We only share your personal data with third parties with your consent, if this is necessary for the execution of the agreement, or to comply with any legal obligation. We have a data processing agreement in place with parties who process your data on our behalf to ensure the same level of security and confidentiality of your data. Vereniging van Nederlandse Koel- en Vrieshuizen
remains responsible for these processes. This is for the integrity and security of the data
Personal data that we process
Below you will find an overview of the personal data, purposes, legal bases, and retention periods we process per category. We also indicate with whom your data is shared for each category.
Customer data
Personal data and purposes:
- Name and address details (first name, last name, address, postal code, city, country) For the execution of the agreement, invoicing, identification, maintaining the customer relationship and carrying out direct marketing activities.
- Contact and additional personal data (email address, telephone number, gender)To communicate with each other, to address you correctly, to provide support, to inform you about changes in products/services, to carry out direct marketing activities.
- Payment details (bank account number, VAT number)To process your payment and for VAT transfer if your company is located outside
Legal basis for processing: Necessary for the performance of a contract (more information). Carrying out direct marketing activities (we send you offers of similar products or services or tips about purchased products or services) falls under "legitimate interest" (more information).
Retention period: Until one month after the termination of the agreement (more information). We retain your invoices for the statutory retention period.
Who will your data be shared with: No one.
Visitor data
Vereniging van Nederlandse Koel- en Vrieshuizen uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. You can change your cookie preferences by following these instructions. In addition to cookies, these contain one or more web forms in which personal data is processed.
Functional cookies
Personal data and purposes: Vereniging van Nederlandse Koel- en Vrieshuizen
uses cookies purely for functionality. These ensure that the website works properly and that, for example, your choices and preferences are remembered.
Basis (legal basis) for the processing: Legitimate interest (more information).
Retention period: 1 year
Who is your data shared with: We are the only ones who receive this data.
Analyse cookies
Personal data and purposes: When you visit this website, we process your (anonymized*) IP address in our statistics to gain insight into how our website works and to improve it. * = For this processing, we anonymize your IP address before it is processed by the Google Analytics statistics software; this means it is no longer considered personal data.
Basis (legal basis) for the processing: Legitimate interest (more information).
Retention period: We set the maximum retention period for Google Analytics cookies to 26 months.
Who is your data shared with? With us and Google. We have configured the Google Analytics cookies in a privacy-friendly way in accordance with the 'Guide to privacy-friendly configuration of Google Analytics' as provided by the Dutch Data Protection Authority. This means that for the Google Analytics cookies Vereniging van Nederlandse Koel- en Vrieshuizen
i) has a data processing agreement with Google, ii) masks the last octet of your IP address, iii) has disabled "data sharing" so that Google cannot use the obtained personal data for its own purposes (Google can only use it for technical support), and iv) does not use other Google services in conjunction with Google unless otherwise indicated in the "Marketing & Tracking Cookies" section. For more information, please read Google's privacy policy , as well as the specific privacy policy for Google Analytics.
Marketing- & trackingcookies
Personal data and purposes: When you visit this website, we and third parties use technologies (including cookies that record your IP address) that allow us to recognize you:
- to tailor our promotions and content to your interests (personalization);
- to display your embedded content such as videos (* Vimeo and/or YouTube );
- to show your social media sharing options and widgets (* Facebook, X, LinkedIn, Google , Pinterest, etc.);
- to make you interesting offers on advertising networks (Facebook, Twitter, LinkedIn, Google, etc.).
* = You can submit your privacy preferences via the websites of these parties. Click on the links in the list above to view the privacy policy of the relevant party.
Legal basis for processing: Your consent (more information). We informed you about these cookies during your first visit to our website via our cookie notification:
This website uses functional and analytical cookies for an optimal user experience. Also good to know: Vereniging van Nederlandse Koel- en Vrieshuizen
We and third parties place marketing and tracking cookies so we can recognize you. See our privacy statement for more information. By closing this message or continuing to use our website, we understand that you consent to this. You can change your cookie preferences by following these instructions.
You may withdraw your consent by following these instructions.
Retention period: As long as we have your permission.
Who is your data shared with? Third-party cookies are also placed through our website. The use of cookies by other parties is governed by their privacy and cookie policies. If you disclose your data to other third parties or on other websites, different rules may apply to their use or disclosure of the information you provide. Therefore, we encourage you to review the privacy and cookie policies of all third parties to which you provide information. Please note that their policies may change regularly. Vereniging van Nederlandse Koel- en Vrieshuizen
has no influence on this. If applicable, we have a processing agreement with a party, for example, when we share your personal data in response to an advertising campaign.
Web forms
Personal data and purposes: You can contact us via a web form, for example. Each web form has a single, clear purpose, and if a form includes an additional purpose (e.g., subscribing to the newsletter), we will ask for additional consent. By completing the form, you give us permission to process the requested personal data. For this purpose, we primarily use name and address details, telephone number, and email address.
Legal basis for processing: Consent given by completing the form or by ticking the box to consent to an additional purpose (click here for more information). You may withdraw your consent by submitting this via the relevant web form or by sending an email to .
Retention period: We retain your data until we are certain you are satisfied with our response. If contact leads to an order, we retain your data for a maximum of one month after the end of the agreement (more information). We retain your invoices for the statutory retention period.
Who we share your data with: With us and GraagGoedOnline.nl BV, our online supplier. We have a data processing agreement with GraagGoedOnline.nl BV (more information).
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore encourage parents to be involved in their children's online activities to prevent data about children being collected without parental consent. If you believe we have collected personal data about a minor without this consent, please contact us at [email address missing], and we will delete this information.
Automated decision-making
Vereniging van Nederlandse Koel- en Vrieshuizen does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example, an employee of Vereniging van Nederlandse Koel- en Vrieshuizen ) is in between.
View, change or delete data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Vereniging van Nederlandse Koel- en Vrieshuizen
And you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specify.
You can send a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to [email address missing]. To verify that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy.
We will respond to your request as quickly as possible, but within four weeks. Vereniging van Nederlandse Koel- en Vrieshuizen
We would also like to point out that you have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. If you have a complaint about how we or our subcontractors handle your personal data, we ask that you first discuss it with us so we can see if we can resolve or adjust it to your satisfaction. If we are unable to reach that point, you can always file a complaint with the supervisory authority.
How we protect personal data
Vereniging van Nederlandse Koel- en Vrieshuizen takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of misuse, please contact us.
Both we and our suppliers (processors) will endeavor to implement appropriate technical and organizational measures regarding the security of personal data. We do not guarantee that this security is effective under all circumstances. We will endeavor to ensure that the security meets a level that is not unreasonable, given the state of the art, the sensitivity of the personal data, and the costs associated with implementing this security measure.
Changes to this privacy statement
Vereniging van Nederlandse Koel- en Vrieshuizen reserves the right to make changes to this privacy statement. Changes will be published here. Therefore, please review this privacy statement regularly to ensure you are aware of any changes. The latest version is shown in the "Last modified" section. Your continued use of our website after the latest change means you acknowledge and agree to these changes to this privacy statement.
